Frequently asked questions
Custom and personalized orders
You made send me any request that you don’t see created in the shop.
Custom and personalized orders
Email or message your designs
Returns and Cancellations?
I don’t accept cancellations
But please contact me if you have any problems with your order. Replacement can be made & sent if it’s a shop error.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The following items can’t be returned or exchanged
• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
Once custom order is confirmed no changes can be made. Any errors after approved mock up will be at the fault of client unless it’s seller mishap.